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Shipping & Returns

Returns Policy

You may return your purchase within 30 days of delivery for a full refund upon completion of our returns consultation form. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping - Next day courier delivery service for Dublin and Nationwide €4.90

Please note for guaranteed next day delivery, orders must be received by 2pm and courier delivery orders made on friday will be deliverered monday as there is no courier service available on saturday or sunday. All courier deliveries require a mobile telephone number for the courier company to ensure a speedy delivery.  In store pick up is available 6 days per week.  

We only ship to countries within the EEA (European Economic Area). Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full gram.